FAQ

Quick Answer: Why is my account disabled in itunes and app store?

Why has my account been disabled in the app store and iTunes?

Often this message (“Apple ID has been disabled”) means that you have a billing issue–usually an unpaid iTunes or App Store order. If you can still access your account information, check your billing information and update your payment method and any other settings.

Why is my account disabled in app store?

If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can’t sign in to any Apple services.

Why is my Apple ID disabled when I download apps?

One reason an ID is disabled is if someone was trying to hack into the account and entered the wrong password too many times. An ID can be disabled for the iTunes and App Stores because there is a problem with the billing method posted to the account, a purchases problem, or some other error in the account.

Why is my Apple ID greyed out?

If you are also having this problem, you can no longer use your Apple ID on your Apple device. When an Apple ID is greyed out on an iPhone or iPad, it most likely is because of a problem that happened when upgrading the iOS or when you change your Apple ID and password. You can fix also if your Apple ID is disabled.

How do I Undisable my iTunes account and app store?

On your iOS device, Settings > [your name] > iTunes & App Store and Sign Out. Then Sign in using your new Apple ID password. On Mac, open App Store (Store > Sign Out) and iTunes (Account > Sign Out) and then sign out and then sign in.

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Why did I get an email saying my Apple ID has been disabled?

Your Apple ID has been temporarily disabled for security reason. When you see this alerts, you can go to iforgot.apple.com to unlock your account with your existing password. Your Apple ID will permanently disabled if you do not verify your identity under 24 hours.

Why my app store is not working?

Clear cache & data from Google Play Services



On your Android phone or tablet, open your Settings app. App info or See all apps. Tap Google Play Services. Clear cache.

How do I call Apple support?

Contact Apple Support

  1. U.S. technical support: (800) APL–CARE (8002752273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

Why does my Apple ID keep saying my password is wrong?

If you changed your Apple ID and didn’t update it on your iOS device, you might see the “Incorrect Apple ID or Password” alert. In iOS 7 or earlier, tap Delete Account. Enter your previous Apple ID and password to confirm that you want to sign out.

How can I log into my iTunes account?

Sign in to the iTunes Store



In the iTunes app on your PC, choose Account > Sign In. Do one of the following: Sign in with your Apple ID: Enter your Apple ID and password, then click Next.

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Why can I not access my Apple ID?

Make sure that your iPhone, iPad, or PC has a strong Internet connection and that you’ve turned on cellular data on your iPhone or iPad by going to Settings > Cellular or Mobile Data. If this setting is off, you might not be able to access your Apple ID and iCloud when not connected to a Wi-Fi network.

Why cant I update my Apple ID settings?

Sign Out And Back Into Your Apple ID



If you’re signed into the correct Apple ID, try signing out and back into it. Go back to Settings -> Apple ID and scroll all the way down to Sign Out. Enter your Apple ID password and tap Turn Off. If the Update Apple ID settings is still showing up, move onto the final step.

How do you put age restrictions on iPhone?

Follow these steps:

  1. Go to Settings > Screen Time.
  2. Tap Content & Privacy Restrictions and enter your Screen Time passcode.
  3. Tap Content Restrictions, then tap Web Content.
  4. Choose Unrestricted Access, Limit Adult Websites, or Allowed Websites Only.

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